Work

Efficiency or Inefficiency of Customer Satisfaction as One of the Main Antecedents of Customer Loyalty in Tourism and Hospitality Industry

Year: 2015

Type: article

Source: Advanced Science Letters

DOI: 10.1166/asl.2015.6133

Authors: Rasoul Asgarpour, Abu Bakar Abdul Hamid, Zuraidah Binti Sulaiman, Ali A. Asgari

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2441861997

FWCI: 1.927

Cites:

Cited by: 7

Related to: 10