Work

A risk worth taking: Perceived risk as moderator of satisfaction, loyalty, and willingness-to-pay premium price

Year: 2016

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2016.06.014

Authors: Riza Casidy, Walter Wymer

Institutions: Deakin University, University of Lethbridge

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2460133546

FWCI: 21.28

Cites: 87

Cited by: 268

Related to: 10