Work

The Role of Regulation and Financial Compensation on Trust Recovery

Year: 2018

Type: article

Source: Australasian Marketing Journal (AMJ)

DOI: 10.1016/j.ausmj.2018.01.002

Authors: Lisiane Santos Gasparotto, Natália Araujo Pacheco, Kenny Basso, Vitor Francisco Dalla Corte, Gisele Costa Rabello, Shalimar Gallon

Institution: Atitus Educação

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Conselho Nacional de Desenvolvimento Científico e Tecnológico

Award: G7547419906

OpenAlex ID: W2790447293

FWCI: 0.703

Cites: 46

Cited by: 11

Related to: 10