Work

Antecedents and outcomes of relationship quality in casual dining restaurants: The mediating effects of relationship quality and moderating roles of gender

Year: 2019

Type: article

Study design: Observational Study

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-10-2017-0706

Authors: Girish Prayag, Sameer Hosany, Babak Taheri, Erdogan Haktan Ekiz

Institutions: University of Canterbury, University of London, Royal Holloway University of London, Heriot-Watt University, King Abdulaziz University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2912196380

FWCI: 6.473

Cites: 73

Cited by: 50

Related to: 10