Work

Interactions between customer satisfaction and firm performance of a hotel

Year: 2019

Type: article

Source: Anatolia

DOI: 10.1080/13032917.2019.1602065

Authors: Chew Ging Lee, Shi-Min How

Institutions: University of Nottingham, University of Nottingham Malaysia Campus

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2936187293

FWCI:

Cites: 5

Cited by: 7

Related to: 10