Work

The Mediating Role of Satisfaction In Developing Customer Loyalty In The Malaysian Telecommunication Industry

Year: 2019

Type: article

Study design: Observational Study

Source: Academy of Entrepreneurship journal

Authors: Mah Pei Yew, Maria Abdul Rahman

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2963572264

FWCI: 1.048

Cites: 31

Cited by: 11

Related to: 10