Work

Development of an Integrated Conceptual Framework for Electronic Hedonic Service Quality (e-HSQ): An Exploratory Study

Year: 2019

Type: article

Source: Journal of Internet Commerce

DOI: 10.1080/15332861.2019.1639127

Author: Tamather Shatnawi

Institution: Petra University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2969447103

FWCI: 1.834

Cites: 150

Cited by: 14

Related to: 10