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Service Recovery in Low Contact Context: An Empirical Study

Year: 2019

Type: article

Source: International Journal of Indian Culture and Business Management

DOI: 10.1504/ijicbm.2020.109744

Author: Anirban Chakraborty

Institution: Indian Institute of Management Lucknow

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2982201451

FWCI:

Cites:

Cited by: 2

Related to: 10