Work

The Effect of Customer Participation on Customer Satisfaction, Trust and Customer Citizenship Behavior -Focused on Medical Services-

Year: 2018

Type: article

Source: The Academy of Customer Satisfaction Management

DOI: 10.34183/kcsma.20.4.3

Authors: Mi Jeong Park, Dae Yul Jeong, Eun Ju Heo

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3035522702

FWCI: 1.038

Cites:

Cited by: 3

Related to: 10