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Understanding How Visitors Interact with Voice-Based Conversational Systems

Year: 2020

Type: conference-paper

Source: Lecture notes in computer science

DOI: 10.1007/978-3-030-49760-6_3

Authors: Heloisa Candello, Fabrício Barth, Eduardo Carvalho, Ruy Alves Guimarães Cotia

Institution: IBM (Brazil)

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3041687586

FWCI: 0.472

Cites: 22

Cited by: 10

Related to: 10