Work

How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers

Year: 2021

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2021.103093

Authors: Kayhan Tajeddini, Thilini Chathurika Gamage, Waseem Ul Hameed, Gretel Qumsieh-Mussalam, Milad Hooshmand Chaijani, S. Mostafa Rasoolimanesh, Andreas Kallmuenzer

Institutions: Sheffield Hallam University, Tokyo International University, Sabaragamuwa University of Sri Lanka, Islamia University of Bahawalpur, Les Roches International School of Hotel Management, University of Guilan, Taylor's University, Excelia Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Japan Society for the Promotion of Science

Award: Entrepreneurship through bricolage in times of crisis: A cross-country analysis

OpenAlex ID: W3210474136

FWCI: 8.152

Cites: 175

Cited by: 70

Related to: 10