Work

Using Pragmatic Concepts for Exploring Interactivity in Service Encounters

Year: 2012

Type: article

Source: Borås Academic Digital Archive (University of Borås)

Authors: Mikael Lind, Nicklas Salomonson

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W34452885

FWCI: 0.713

Cites: 56

Cited by: 5

Related to: 10