Work

Kundengerechte Gestaltung von Dienstleistungsprozessen

Year: 2001

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-91284-8_6

Author: Marion Büttgen

Institution: University of Cologne

Language: German

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W38614799

FWCI: 17.49

Cites: 34

Cited by: 13

Related to: 10