Work

An E-Commerce Customer Service Robot Based on Intention Recognition Model

Year: 2017

Type: book-chapter

Source: IGI Global eBooks

Parent work: Mobile Commerce: Concepts, Methodologies, Tools, and Applications

DOI: 10.4018/978-1-5225-2599-8.ch017

Authors: Minjing Peng, Yanwei Qin, Chenxin Tang, Xiangming Deng

Institutions: Wuyi University, Wuyi University

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4250737155

FWCI:

Cites: 16

Cited by: 2

Related to: 10