Work

Social ties and their relevance to churn in mobile telecom networks

Year: 2008

Type: conference-paper

Abstract: Social Network Analysis has emerged as a key paradigm in modern sociology, technology, and information sciences. The paradigm stems from the view that the attributes of an individual in a network are less important than their ties (relationships) with other individuals in the network. Exploring the nature and strength of these ties can help understand the structure and dynamics of social networks and explain real-world phenomena, ranging from organizational efficiency to the spread of information and disease.

Source: International Conference on Extending Database Technology (EDBT)

DOI: 10.1145/1352431.1352512

Authors: Koustuv Dasgupta, Rahul Singh, Balaji Viswanathan, Dipanjan Chakraborty, Sougata Mukherjea, Amit A. Nanavati, Anupam Joshi

Institutions: IBM Research - India, IBM (India), University of Maryland, Baltimore County

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W4253352004

FWCI: 29.69

Cites: 34

Cited by: 109

Related to: 10