Work

Impact of E-service quality on customer satisfaction: a study of internet banking for general and maritime services in Nigeria

Year: 2022

Type: article

Study design: Observational Study

Source: Journal of Financial Services Marketing

DOI: 10.1057/s41264-022-00164-x

Authors: Ogheneochuko Salome Ighomereho, Taofeek Sola Afolabi, Adeniyi Olufemi Oluwakoya

Institution: Redeemer's University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4281622293

FWCI: 4.571

Cites: 30

Cited by: 43

Related to: 10