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Student e-learning service quality, satisfaction, commitment and behaviour towards finance courses in COVID-19 pandemic

Year: 2022

Type: article

Study design: Observational Study

Source: International Journal of Educational Management

DOI: 10.1108/ijem-04-2021-0133

Authors: Muhammad Ali, Chin-Hong Puah, Shafaque Fatima, Anum Hashmi, Muhammad Ashfaq

Institutions: UCSI University, Universiti Malaysia Sarawak, Iqra University, Virtual University of Pakistan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W4282590965

FWCI: 4.71

Cites: 74

Cited by: 37

Related to: 10