Current paradigms in the process of developing and studying chatbots
Year: 2022
Type: article
Abstract: In this article, the most essential aspects related to the development and study of chatbots are examined. In the given context, the essential types, particularities of chatbots and methods of creating chatbots at the current stage are studied from the perspective of the development of Artificial Intelligence, Natural Language Processing (NLP) and Machine Learning (ML). The most important achievements in the respective field obtained over time as well as the trends in the development of modern chatbots are examined.
Authors: Liubomir Chiriac, Natalia Lupașco, Maria Pavel
Language: English
Topic: AI in Service Interactions
Subfield: Marketing
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4366704340
