Work

Customer-Centricity: The Quest for Customer Focus

Year: 2023

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-981-19-3593-0_2

Authors: Manoj Kumar Dash, Manash Kumar Sahu, Jishnu Bhattacharyya, Shivam Sakshi

Institutions: Atal Bihari Vajpayee Indian Institute of Information Technology and Management, ASBM University, University of Nottingham Ningbo China, Vellore Institute of Technology University

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4382118569

FWCI: 1.34

Cites: 12

Cited by: 2

Related to: 10