Work

The Lack of E-Commerce Customer Service and After Selling Follow-Up

Year: 2023

Type: conference-paper

Study design: Observational Study

Source: International Conference on Computer Science and Emerging Technologies (CSET)

DOI: 10.1109/cset58993.2023.10346905

Authors: Anas Ghassan Kanaan, Yousef I. Majdalawi, Mazen Mohammed Farea, Maged Mustafa Al-Dubai, Muhammad D. Zakaria, Neeraj Bisht

Institutions: Petra University, Al Madinah International University, Sultan Zainal Abidin University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4389945817

FWCI: 2.832

Cites: 22

Cited by: 6

Related to: 10