Work

Examining the impact of attitude, availability, price, and quality of service on broadband Internet customer satisfaction

Year: 2023

Type: conference-paper

Study design: Observational Study

Source: IEEE International Conference on Computing, Engineering and Design (ICCED)

DOI: 10.1109/icced60214.2023.10425689

Authors: Ikrar Adinata Arin, Dina Fitria Murad, Harco Leslie Hendric Spits Warnars, Meyliana

Institution: Binus University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4391769745

FWCI: 0.944

Cites: 27

Cited by: 2

Related to: 10