Work

Examining the relationship between corporate social responsibility, customer satisfaction and customer loyalty in Ethiopian banking sector

Year: 2024

Type: article

Study design: Observational Study

Source: International journal of organizational analysis

DOI: 10.1108/ijoa-04-2024-4435

Authors: Mesfin Abebe Gezahegn, Aschalew Degoma Durie, Abiot Tsegaye Kibret

Institutions: Arba Minch University, Bahir Dar University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4402017643

FWCI: 5.53

Cites: 88

Cited by: 23

Related to: 10