Work

Customer Centricity Orientation in Artificial Intelligence of Things (AIoT)

Year: 2024

Type: book-chapter

Study design: Observational Study

Source: Advances in marketing, customer relationship management, and e-services book series

DOI: 10.4018/979-8-3693-5668-5.ch003

Authors: Ree Chan Ho, Meiyi Li, Minh Tung Tran, Teck Choon Teo, Irfah Najihah Binti Basir Malan, Woon Leong Lin

Institutions: Taylor's University, Tianshui Normal University, FPT University, New Uzbekistan University, Universiti Teknologi MARA

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4403760290

FWCI: 0.734

Cites: 70

Cited by: 1

Related to: 10