Work

The Impact of Electronic Banking Services in Achieving Client’s Loyalty by Adopting Satisfaction as a Mediating Factor: The Islamic International Arab Bank in Amman, Jordan as a Case Study

Year: 2025

Type: book-chapter

Study design: Observational Study

Source: Studies in systems, decision and control

DOI: 10.1007/978-3-031-76011-2_20

Authors: Iyad A. A. Khanfar, Fadi Talal Hassan Omar

Institutions: Zarqa University, University of Business and Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4407058076

FWCI: 1.946

Cites: 16

Cited by: 1

Related to: 10