Work

From Air to Action: How Air Quality Shapes Customer Referrals Through Metaperception

Year: 2025

Type: preprint

Source: SSRN Electronic Journal

DOI: 10.2139/ssrn.5248931

Authors: Zongrun Wang, Yiyun Tan, Xueting Zhang, Feng Wang, Wei Xie

Institutions: Central South University, Anhui University of Finance and Economics, Hunan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W4410219828

Cites: 47

Cited by:

Related to: 10