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Improving Personalized Customer Engagement in E-Commerce Through Distributed Web Systems and Advanced CRM Solutions

Year: 2025

Type: conference-paper

Source: International Conference on Electronics, Computers and Artificial Intelligence (ECAI)

DOI: 10.1109/ecai65401.2025.11095546

Authors: Vassil Milev, Marian Ileana, Pavel Petrov

Institutions: St. Cyril and St. Methodius University of Veliko Tarnovo, Universitatea Națională de Știință și Tehnologie Politehnica București

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4412933945

FWCI:

Cites: 21

Cited by:

Related to: 10