Work

Managing E-Xpectations

Year: 2012

Type: book-chapter

Source: SensePublishers eBooks

DOI: 10.1007/978-94-6091-976-3_6

Author: Jo Smedley

Institution: The University of Wales, Newport

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W49703607

FWCI:

Cites: 19

Cited by:

Related to: 10