Work

Models of Justice in Service Recovery Efforts in Airline Industry

Year: 2013

Type: article

Authors: Maria Fatima De Souza, Purva Hegde Desai

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W55463100

FWCI:

Cites: 15

Cited by: 2

Related to: 10