Work

On the meaning of customer satisfaction : A study in the context of retail banking

Year: 2008

Type: dissertation

Source: Data Archiving and Networked Services (DANS)

Author: Maarten Terpstra

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W58237497

Cites: 139

Cited by: 4

Related to: 10