Work

From Inquiry to Interaction: Evaluating Interaction Styles of AI-Based Conversational Agents

Year: 2026

Type: article

Source: International Journal of Human-Computer Interaction

DOI: 10.1080/10447318.2026.2639667

Authors: Sophia Hofbauer, Henner Gimpel, Luis Lämmermann, Moritz Markgraf

Institution: Institute for Information Management Bremen

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7140102508

FWCI: 4.083

Cites: 42

Cited by: 1

Related to: 10