Year: 2023
Type: article
Abstract: The implementation of government policies by working from home has made consumer behavior change from a cash payment system to a digital payment system. The purpose of this study was to determine consumer behavior in using m-payments during the covid-19 pandemic. Publication documents in the Scopus database, reviewed from bibliometric maps using VOSViewer software. The collection method is through publish or perish. Articles are downloaded in *.ris format, then processed using Mendeley software. The results of the study show an increase in the use of mobile payment publications in 2020, changes in consumer behavior from paying cash, to switching to a non-cash payment system.
Authors: Susanti , Melly, Kreshna Reza, Heru
Institution: Universitas Muhammadiyah Bengkulu
Language: English
Subfield: Health Information Management
Field: Health Professions
Domain: Health Sciences
Open Access status: diamond
OpenAlex ID: W7216807405