Work

A Study on Characteristics of Consumer Complaining Behavior on Internet Fashion Shopping Malls

Year: 2004

Type: article

Study design: Observational Study

Source: Fashion & Textile Research Journal

Authors: Yun-Young Choi, Jin‐Young Lee, Hee-Sun Oh, Yonghan Suh

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W843485946

FWCI:

Cites: 29

Cited by: 4

Related to: 10