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Author

Shasha Zhou

ORCID: 0000-0002-9267-0567
Observed ORCID: 0000-0002-9267-0567
OpenAlex ID: A5042950062
The order effect on online review helpfulness: A social influence perspective
2016 · Shasha Zhou, Bin Guo · Decision Support Systems · 209
How background visual complexity influences purchase intention in live streaming: The mediating role of emotion and the moderating role of gender
2022 · Xinjia Tong, Yuangao Chen, et al. · Journal of Retailing and Consumer Services · 205
Investigating the determinants of performance of artificial intelligence adoption in hospitality industry during COVID-19
2022 · Yuangao Chen, Yuqing Hu, et al. · International Journal of Contemporary Hospitality Management · 137
What drives consumers’ purchase intention of online paid knowledge? A stimulus-organism-response perspective
2022 · Shasha Zhou, Tingting Li, et al. · Electronic Commerce Research and Applications · 105
How information technology capability and knowledge integration capability interact to affect business model design:A polynomial regression with response surface analysis
2021 · Jingjing Guo, Shasha Zhou, et al. · Technological Forecasting and Social Change · 82
Why do college students continue to use mobile learning? Learning involvement and self‐determination theory
2018 · Shuiqing Yang, Shasha Zhou, et al. · British Journal of Educational Technology · 76
What makes population perception of review helpfulness: an information processing perspective
2016 · Bin Guo, Shasha Zhou · Electronic Commerce Research · 73
Investigating the determinants of medical crowdfunding performance: a signaling theory perspective
2022 · Yuangao Chen, Shasha Zhou, et al. · Internet Research · 59
Understanding the impact of prior reviews on subsequent reviews: The role of rating volume, variance and reviewer characteristics
2016 · Bin Guo, Shasha Zhou · Electronic Commerce Research and Applications · 51
Personalized managerial response and negative inconsistent review helpfulness: The mediating effect of perceived response helpfulness
2023 · Wangyan Jin, Yuangao Chen, et al. · Journal of Retailing and Consumer Services · 42
How does topic consistency affect online review helpfulness? The role of review emotional intensity
2022 · Chuanmei Zhou, Shuiqing Yang, et al. · Electronic Commerce Research · 40
Does managerial response moderate the relationship between online review characteristics and review helpfulness?
2021 · Yuangao Chen, Wangyan Jin, et al. · Current Issues in Tourism · 34
Do atmospheric cues matter in live streaming e-commerce? An eye-tracking investigation
2023 · Xinjia Tong, Yuangao Chen, et al. · Electronic Commerce Research and Applications · 30
Understanding anthropomorphic voice-AI chatbot continuance from a human-AI interaction perspective
2024 · Wei Xie, Shuiqing Yang, et al. · Behaviour and Information Technology · 21
Effects of intrinsic and extrinsic cues on customer behavior in live streaming: evidence from an eye-tracking experiment
2023 · Yuangao Chen, Xinjia Tong, et al. · Industrial Management & Data Systems · 21
The Interactive Effect of Review Rating and Text Sentiment on Review Helpfulness
2015 · Shasha Zhou, Bin Guo · Lecture notes in business information processing · 21
Understanding service performance of frontline employees from employee–AI interaction perspective
2025 · Shuiqing Yang, Yu Guo, et al. · Journal of service management · 18
The effect of social dynamics in online review voting behavior
2022 · Shasha Zhou, Le Tu · Journal of Retailing and Consumer Services · 17
Re-examining the role of attitude in information system acceptance: a model from the satisfaction–dissatisfaction perspective
2015 · Bin Guo, Shasha Zhou · Enterprise Information Systems · 14
How online review environment affects review generation behavior: A competing for attention perspective
2023 · Shasha Zhou, Le Tu · Telematics and Informatics · 11
Will reviewer recommendation source and cured status bias review helpfulness in online health community?
2022 · Yajie Hu, Shasha Zhou · Online Information Review · 11
Earnings Management, Annual Report Patch and Accounting Comparability
2016 · Zhonghai Yang, Roger Su, et al. · International Journal of Business and Management · 4
Enhancing consumer satisfaction in the online knowledge payment context: the effects of warmth and competence
2024 · Shasha Zhou, Xi Cao, et al. · Behaviour and Information Technology · 2
Does a streamer's personality influence sales performance? Text mining evidence from Chinese live streaming e-commerce
2025 · Yuangao Chen, Shuyi Hu, et al. · Technological Forecasting and Social Change · 1
Exchange Versus Communal: How Brand Relationship Types Affect Brand Extension Evaluation
2023 · Hui Jiang, Kaichao Wang, et al. · Journal of Relationship Marketing · 1
Works count: 31
Citation count: 1,287
H-index: 17
I10-index: 21
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