Work

The Effect of Online Reviews on Customer Satisfaction: An Expectation Disconfirmation Approach.

Year: 2010

Type: dissertation

Source: OpenSIUC (Southern Illinois University Carbondale)

Author: Sergio Picazo-Vela

Institution: Universidad de las Américas Puebla

Language: English

Topic: Digital Marketing and Social Media

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1564028698

Cites: 41

Cited by: 12

Related to: 10