Work

Employees as customers: The role of social controls and employee socialization in developing patronage

Year: 1996

Type: article

Source: Journal of Business Research

DOI: 10.1016/0148-2963(95)00123-9

Authors: Robert F. Lusch, Thomas Boyt, Drue Schuler

Institutions: University of Oklahoma, University of Nevada, Las Vegas

Language: English

Topic: Consumer Behavior in Brand Consumption and Identification

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1982190790

FWCI: 3.624

Cites: 43

Cited by: 36

Related to: 10