Work

Modelling customer process activities in interactive value creation

Year: 2011

Type: article

Source: Journal of service management

DOI: 10.1108/09564231111174997

Authors: Thomas Eichentopf, Michael Kleinaltenkamp, Janine van Stiphout

Institutions: Erasmus University Rotterdam, Freie Universität Berlin

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2074868516

FWCI: 21.32

Cites: 35

Cited by: 93

Related to: 10