Work

Relationship Drivers in Provider - Consumer Relationships. Empirical Studies of Customer Loyalty Programs

Year: 2003

Type: article

Author: Heli Arantola

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2317989655

FWCI: 1.956

Cites: 97

Cited by: 15

Related to: 10