Work

An Exploratory Study of Non-Product-Related Influences Upon Consumer Satisfaction

Year: 1980

Type: article

Source: ACR North American Advances

Authors: Robert A. Westbrook, Joseph A. Cote

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2416316576

FWCI:

Cites:

Cited by: 10

Related to: 10