Work

Utilizing Consumer-Generated Online Reviews in an Urban Destination to Develop a Comprehensive Hotel Complaint Framework

Year: 2016

Type: article

Source: Scholarworks (University of Massachusetts Amherst)

Authors: Stuart E. Levy, Soyoung Boo, Wenjing Duan

Language: English

Topic: Digital Marketing and Social Media

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2513998521

FWCI:

Cites: 22

Cited by:

Related to: 10