Work

Emerging perspectives on services marketing

Year: 1983

Type: book

Source: American Marketing Association eBooks

Authors: Leonard L. Berry, G. Lynn Shostack, Gregory D. Upah

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W263780676

FWCI: 9.476

Cites:

Cited by: 1,033

Related to: 10