Work

The role of information quality processing in determining purchase intentions through social psychological distance

Year: 2022

Type: article

Abstract: The expansion of e-commerce users in Indonesia parallels the growing internet penetration. However, this does not necessarily positively affect e-commerce service providers, as there are other obstacles, including a healthy environment. Because the quality of the information in e-commerce is maintained, a healthy ecosystem develops. Consequently, this study will delve deeper into the significance of information quality in e-commerce services. Data gathered from 143 respondents and analyzed using Structural Equation Modeling (SEM) reveal that the quality of information has a positive and statistically significant effect on purchase intention via social psychological distance and trust.

Source: Diponegoro International Journal of Business

DOI: 10.14710/dijb.5.2.2022.109-118

Authors: I Made Bayu Dirgantara, Habib Maulana Akbar

Institutions: Diponegoro University, National Dong Hwa University

Language: English

Topic: Consumer Behavior and Marketing Influence

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W4319994947

FWCI: 1.108

Cites: 22

Cited by: 10

Related to: 10