Work

Why do consumers return products? A qualitative exploration of online product return behaviour of young consumers

Year: 2024

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2024.103770

Authors: Lipsa Das, Sambashiva Rao Kunja

Institution: National Institute of Technology Rourkela

Language: English

Topic: Consumer Behavior and Marketing Influence

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4392123643

FWCI: 19.32

Cites: 97

Cited by: 42

Related to: 10