Year: 2025
Type: article
Study design: Observational Study
Abstract: This study examines the moderating role of brand image in the relationship between influencers, loyalty, price, and influencer marketing on purchasing decisions. Using a survey of 103 online shoppers and the robust least squares model, the findings indicate that brand image, price, and consumer reviews generally have a positive impact on purchasing decisions, while influencer marketing and loyalty are not significant factors. Furthermore, brand image negatively moderates the effects of price and consumer reviews. This suggests that although lower prices encourage purchases, a strong brand image can reduce consumers' price sensitivity. Similarly, consumers may rely more on brand image than on consumer reviews when forming purchase intentions. These findings highlight the critical role of brand image in purchasing decisions, as it can make products less sensitive to both price and negative consumer reviews.
Institutions: Universitas Sari Mutiara Indonesia, Medan Area University
Language: English
Subfield: Marketing
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4407672396