Higher education students’ perceptions of ChatGPT: A global study of early reactions
Year: 2025
Type: article
Study design: Observational Study
Abstract: The paper presents the most comprehensive and large-scale global study to date on how higher education students perceived the use of ChatGPT in early 2024. With a sample of 23,218 students from 109 countries and territories, the study reveals that students primarily used ChatGPT for brainstorming, summarizing texts, and finding research articles, with a few using it for professional and creative writing. They found it useful for simplifying complex information and summarizing content, but less reliable for providing information and supporting classroom learning, though some considered its information clearer than that from peers and teachers. Moreover, students agreed on the need for AI regulations at all levels due to concerns about ChatGPT promoting cheating, plagiarism, and social isolation. However, they believed ChatGPT could potentially enhance their access to knowledge and improve their learning experience, study efficiency, and chances of achieving good grades. While ChatGPT was perceived as effective in potentially improving AI literacy, digital communication, and content creation skills, it was less useful for interpersonal communication, decision-making, numeracy, native language proficiency, and the development of critical thinking skills. Students also felt that ChatGPT would boost demand for AI-related skills and facilitate remote work without significantly impacting unemployment. Emotionally, students mostly felt positive using ChatGPT, with curiosity and calmness being the most common emotions. Further examinations reveal variations in students' perceptions across different socio-demographic and geographic factors, with key factors influencing students' use of ChatGPT also being identified. Higher education institutions' managers and teachers may benefit from these findings while formulating the curricula and instructions/regulations for ChatGPT use, as well as when designing the teaching methods and assessment tools. Moreover, policymakers may also consider the findings when formulating strategies for secondary and higher education system development, especially in light of changing labor market needs and related digital skills development.
Source: PLoS ONE
Authors: Dejan Ravšelj, Damijana Keržič, Nina Tomaževič, Lan Umek, Nejc Brezovar, Noorminshah A. Iahad, Ali Abdulla Abdulla, Anait Akopyan, Magdalena Waleska Aldana Segura, Jehan AlHumaid, Mohamed Farouk Allam, Maria Alló, Raphael Papa Kweku Andoh, Octavian Andronic, Yarhands Dissou Arthur, Fatih Aydın, Amira Badran, Roxana Balbontín-Alvarado, Helmi Ben Saad, Andrea Bencsik, Isaac Benning, Adrian Besimi, Denilson da Silva Bezerra, Chiara Buizza, Roberto Burro, Anthony Bwalya, Cristina Cachero, Patricia Castillo-Briceno, Harold Castro, Ching Sing Chai, Constadina Charalambous, Thomas K. F. Chiu, Otilia Clipa, Ruggero Colombari, Luis José H. Corral Escobedo, Elísio Costa, Radu George Crețulescu, Marta Crispino, Nicola Cucari, Fergus Dalton, Meva Demir Kaya, Ivo Dumić-Čule, Diena Dwidienawati, Ryan Ebardo, Daniel Lawer Egbenya, MoezAlIslam Ezzat Faris, Miroslav Fečko, Paulo Ferrinho, Adrian Florea, Chun Yuen Fong, Zoë Francis, Alberto Ghilardi, Belinka González-Fernández, Daniela Hau, Md. Shamim Hossain, Theo Hug, Fany Inasius, Maryam Jaffar Ismail, Hatidža Jahić, Morrison Omokiniovo Jessa, Marika Kapanadze, Sujita Kumar Kar, Elham Talib Kateeb, Feridun Kaya, Hanaa Ouda Khadri, Masao Kikuchi, Vitaliy Mykolayovych Kobets, Katerina Metodieva Kostova, Evita Krasmane, Jesus Lau, Wai Him Crystal Law, Florin Lazăr, Lejla Lazović-Pita, Vivian Wing Yan Lee, Jingtai Li, Diego Vinicio López-Aguilar, Adrian Luca, Ruth Garcia Luciano, Juan D. Machin-Mastromatteo, Marwa Madi, Alexandre Lourenço Manguele, Rubén Francisco Manrique, Thumah Mapulanga, Frederic Marimon, Galia Ilieva Marinova, Marta Mas-Machuca, Oliva Mejía-Rodríguez, Maria Meletiou-Mavrotheris, Silvia Mariela Méndez-Prado, José Manuel Meza-Cano, Evija Mirķe, Alpana Mishra, Ondrej Mital, Cristina Mollica, Daniel Ionel Morariu, Natalia Mospan, Angel Mukuka, Silvana Guadalupe Navarro Jiménez, Irena Nikaj, Maria Mihaylova Nisheva, Efi Nisiforou, Joseph Njiku, Singhanat Nomnian, Lulzime Nuredini-Mehmedi, Ernest Nyamekye, Alka Obadić, Abdelmohsen Hamed Okela, Dorit Olenik-Shemesh, Izabela Ostoj, Kevin Javier Peralta-Rizzo, Almir Peštek, Amila Pilav-Velić, Dilma Rosanda Miranda Pires, Eyal Rabin, Daniela Raccanello, Agustine Ramie, Md. Mamun ur Rashid, Robert A. P. Reuter, Valentina Reyes, Ana Sofia Rodrigues, Paul Rodway, Silvia Ručinská, Shorena Sadzaglishvili, Ashraf Atta M. S. Salem, Gordana Savić, Astrid Schepman, Samia Mokhtar Shahpo, Abdelmajid Snouber, Emma Soler, Bengi Sonyel, Eliza Stefanova, Anna Stone, Artur Strzelecki, Tetsuji Tanaka, Carolina Tapia Cortes, Andrea Teira-Fachado, Henri Tilga, Jelena Titko, Maryna Tolmach, Dedi Turmudi, Laura Varela-Candamio, Ioanna Vekiri, Giada Vicentini, Erisher Woyo, Özlem Yorulmaz, Said A. S. Yunus, Ana-Maria Zamfir, Munyaradzi Zhou, Aleksander Aristovnik
Institutions: University of Ljubljana, University of Technology Malaysia, State University of Zanzibar, Southern Federal University, Universidad de San Carlos de Guatemala, Galileo University, Imam Abdulrahman Bin Faisal University, Ain Shams University, Universidade da Coruña, University of Cape Coast, Carol Davila University of Medicine and Pharmacy, University of Skills Training and Entrepreneurial Development, Sivas Cumhuriyet Üniversitesi, University of Bío-Bío, University of Sousse, University of Pannonia, J. Selye University, South East European University, Universidade Federal do Maranhão, University of Brescia, University of Verona, Kwame Nkrumah University, University of Alicante, Universidad Laica Eloy Alfaro de Manabí, Universidad de Los Andes, Chinese University of Hong Kong, European University Cyprus, Ştefan cel Mare University of Suceava, Universitat Internacional de Catalunya, Universidad de Guadalajara, Universidade do Porto, Centre for Health Technology and Services Research, Lucian Blaga University of Sibiu, Sapienza University of Rome, University of the Fraser Valley, Atatürk University, University North, Binus University, De La Salle University, Applied Science Private University, University of Pavol Jozef Šafárik, Universidade Nova de Lisboa, Yamanashi Gakuin University, Ibero-American University Puebla, University of Luxembourg, Hajee Mohammad Danesh Science and Technology University, Universität Innsbruck, University of Sarajevo, Delta State University, Ilia State University, King George's Medical University, Al-Quds University, Meiji University, Kherson State University, Technical University of Sofia, Alberta College, Universidad Veracruzana, University of Bucharest, Jiaying University, Universidad Indoamérica, Nueva Ecija University of Science and Technology, Autonomous University of Chihuahua, University of Rwanda, Universidad Vasco de Quiroga, Escuela Superior Politecnica del Litoral, Universidad Nacional Autónoma de México, Riga Technical University, Borys Grinchenko Kyiv Metropolitan University, Mukuba University, Fan Noli University, Sofia University "St. Kliment Ohridski", University of Nicosia, University of Dar es Salaam, Mahidol University, University of Zagreb, Ekonomski fakultet - Zagreb, Minia University, Open University of Israel, University of Economics in Katowice, University of Cape Verde, Poltekkes Kemenkes Banjarmasin, Patuakhali Science and Technology University, University of Chile, Universidade Politécnica de Viana do Castelo, University of Chester, Sadat Academy for Management Sciences, University of Belgrade, Université Oran 1 Ahmed Ben Bella, Eastern Mediterranean University, University of East London, Meiji Gakuin University, University of Monterrey, University of Tartu, EKA University of Applied Sciences, Kyiv National University of Culture and Arts, Universitas Muhammadiyah Metro, Manchester Metropolitan University, Istanbul University, Midlands State University
Language: English
Subfield: Education
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: gold
Estimated APC paid: $2,382
Awards: Development of an Efficient and Effective Public Administration System, Institutional Choices and Governance Dynamics in the Development of Gated Communities and Municipal Incorporation in the U.S., Developing an employability prediction model for university students in an online environment: Resolving skills mismatch by using LMS data, アジア大都市圏のゲーテッドコミュニティ生成の解明：自治体とHOAの相互作用の動態
OpenAlex ID: W4407172847